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Festival Etiquette

Festival etiquette

All Attendees attending Monsters on the Mountain October 15-17, 2021 at LeConte Center in Pigeon Forge, TN (MOM) agree that by doing so that they accept and abide by the Festival Etiquette as described below. In addition, Ticket Holders agree that the Festival Etiquette is part of the Rules, Terms & Conditions and Festival Ticket Contract provided to Ticket Holders by MOM, LLC, prior receipt of which the Ticket Holder acknowledges.

ATTENDEE BEHAVIOR

MOM, LLC (“MOM”) and the LeConte Center have adopted a Zero Tolerance Policy and will not permit behavior by any Monsters on the Mountain Ticket Holder (“Attendee”) which negatively impacts the comfort, enjoyment, health, safety or well-being of other Attendees, its’ performers and staff or the conference center’s crew. In addition, violent, abusive or disrespectful behavior caused by the use of alcohol and/or an illegal substance shall not be tolerated. Attendees agree to comply with this policy, and further acknowledge that MOM and LeConte Center reserve the right to refuse admittance or remove from the Festival any Attendee who, in MOM or LeConte Center’s sole judgment, is conducting himself or herself in a manner that adversely affects the festival experience of other Attendees. This also includes but is not limited to: spousal abuse or violence directed at a family member. In all cases, MOM and LeConte Center shall not be liable for any damages, refund or other compensation, including travel costs or any other claim as a result of such behavior.

Attendees acknowledge and understand that producing musical performances and appearances in a live setting involves building a stage, installing lighting and sound equipment, and setting up other related equipment, including wire and electrical equipment. MOM and LeConte Center will use good faith efforts to do this in a safe manner. Nevertheless, Attendees must stay away from and not touch any such materials or equipment, as improper use or interference with such materials or equipment can result in injuries to any Attendee’s person, including, but not limited to, falls. In addition, you are solely responsible to avoid any contact whatsoever, whether purposeful, inadvertent or accidental with any production materials or equipment that may be present in the general vicinity of the staging areas around the venue. As set forth below, MOM and LeConte Center shall have no responsibility or liability for any injuries you suffer as a result of your purposeful, inadvertent or accidental contact with such materials or equipment.

During the duration of the festival, Attendee shall abide by and conduct him/herself in accordance with all rules, regulations and directions of MOM and/or LeConte Center, including, but not limited to, the following: during a performance, presentation, question and answer session, or other event, Attendee shall not (i) attempt to move onto a stage on which any artist is performing, (ii) climb onto poles or other structures near the stage, (iii) throw anything onto or towards the stage, or (iv) do anything that may interfere with a performance or with the audience’s enjoyment of the performance. Attendee agrees to immediately comply with the requests of MOM and/or LeConte Center’s security personnel.

SMOKING

Attendee acknowledges and accepts the LeConte Center’s strict Smoking Policy – There is absolutely NO Smoking except in designated areas fifty feet outside of the entrances. Smoking on LeConte Center property is prohibited. The LeConte Center at Pigeon Forge property is designated as a Tobacco Free Campus. This policy includes the use of e-cigs.

ILLEGAL SUBSTANCES

MOM and LeConte Center zero-tolerance policy regarding the use, possession, purchase or distribution of illegal controlled substances. Any violation of this policy will result in the violator being removed from the Event.  The responsible individuals may be turned over to the local law enforcement officials for appropriate legal action, in MOM’s discretion. In such cases, MOM and LeConte Center shall not be liable for any damages, refund or other compensation, including travel costs or any other claim as a result of such behavior.

BAGS

Handbags and other bags are subject to search prior to entry into the Event. Other than handbags, any bags that Attendees wish to bring into the Event must be clear and transparent, no more than 12 inches each in height, width and length, with the contents visible.      

INTENTIONAL DAMAGE TO THE VENUE

MOM and LeConte Center have a “Zero Tolerance” policy regarding intentional damage to the venue or accidental damage to the venue as a result of negligence, alcohol intoxication or the influence of an illegal substance. Attendees causing any such damage agree to pay for identified damage prior to leaving the venue. All Attendees must agree to comply with this policy, and further acknowledge that any violation of this policy may result in removal from the venue. All Attendees acknowledge that it is MOM and LeConte Center’s policy to report incidents of illegal activity or behavior to the appropriate law enforcement authorities for appropriate legal action. In such cases, MOM and LeConte Center shall not be liable for any damages, refund or other compensation, including travel costs or any other claim as a result of such behavior.

VIDEO, AUDIO & PHOTO POLICY

Photography with a fixed camera lens is permitted, however, professional cameras (video or still) or cameras with detachable lenses are not permitted. Out of respect for the performers, please refrain from flash photography during ALL Concerts. In addition, any and all videotaping or audio recording is prohibited. Thank you for your cooperation.

COVID-19 PROTOCOLS

MOM, LLC and LeConte Center will follow the recommendations of the CDC and medical experts consulted with respect to COVID-19 protocols (i.e. Masks, proof of vaccinations, etc.). By attending Monsters on the Mountain, each Attendee agrees to abide by the COVID-19 protocols in place at the time of the event. Any refusal to comply with the stated protocols may result in MOM, LLC and/or LeConte Center Personnel prohibiting Attendee from attending Festival performances and events, and/or removing Attendee from the Festival and/or Venue, at Attendee’s sole expense and responsibility.

THE RULES

During the Festival, including all performances and events, it is forbidden for Attendees to:

i. try to access areas or sections during performances that are restricted to certain ticketholders unless your ticket permits such access;

ii.  climb onto the stages, ladders, tables, fences, lighting equipment (including towers and columns), sound equipment, or other equipment related to performances;

iii.  obstruct entrances and exits to the performance areas or fail to move out of an area if directed by security;

iv.  wear offensive clothing, hold up signs, harass other attendees, make gestures, or otherwise do anything that in the reasonable discretion of MOM or security personnel are xenophobic, offensive, pornographic, illegal, discriminatory, gender-biased, or racially or ethnically motivated;

v.  be under the influence of illegal drugs or substances and/or act in a way to reasonably cause security personnel to believe that you are in an impaired state (such as being inebriated);

vi.  interfere with a performance, disturb the enjoyment of the Event by other attendees, or compromise the safety of any person;

vii.  throw or shoot any object in a manner that may be harmful to others or that may interfere with the enjoyment of the Event by another person;

viii.  refuse to follow the directions of security personnel;

ix.  litter in any fashion;

x.  engage in fights; and/or

xi.  steal or damage the possessions of any person or entity.

In the event of a violation of the Festival Etiquette or the Terms & Conditions and/or Ticket Holder Contract by Attendee during a performance and/or the Festival, Attendee acknowledges that security personnel will act quickly to protect the artists, crew and other Attendees, and to prevent Attendee from disrupting the performance or creating safety issues for others. Such action may include prohibiting Attendee from attending Festival performances and events, and/or removing Attendee from the Festival and/or Venue, at Attendee’s sole expense and responsibility. Each attendee hereby irrevocably releases MOM and/or the LeConte Center At Pigeon Forge from any injuries, claims or losses suffered by the attendee as a result of the attendee’s violation of this Festival Etiquette, the Rules, Terms & Conditions, or as a result of the actions of security or other personnel in response to Attendee’s violation.

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